Privacy

Privacy Policy

Last updated: 16 Jan 2025

We respect your data. This policy explains what we collect, why we collect it, and how you can request fixes or deletion.

Data we collect

  • Name, email, phone/WhatsApp number, company size, and needs you submit via the form.
  • Basic chatbot metadata (conversation text) to respond to your request.
  • Light technical logs (timestamps, response status) to maintain reliability.

How we use it

  • Responding to consultation requests and following up with you.
  • Scheduling demos/consultations based on your stated needs.
  • Improving service quality and internal system reliability.

Storage & retention

  • Data is stored in internal systems and/or automation flows (n8n) we operate.
  • Retention up to 12 months unless required longer for compliance or at your request.
  • Access is limited to team members who need it to act on your request.

Sharing

  • We do not sell your data.
  • May share with infrastructure providers (e.g., email provider) solely to process your request.
  • Only shared if legally required.

Your rights

  • Request a copy, correction, or deletion of your data.
  • Withdraw consent at any time by contacting us.
  • Ask questions about security or how your data is used.

Privacy contact

  • Email: [email protected]
  • Phone/WhatsApp: +628815364150
  • Address: Jl. Paseban Raya No.83, RT.1/RW.7, Paseban, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10440

Kontak Privasi

Have questions?

Reach out for data requests or clarifications.

Jl. Paseban Raya No.83, RT.1/RW.7, Paseban, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10440